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Privacy Policy

Effective date: March 3, 2026

Staff Rate Schools ("we", "us", or "our") operates the Staff Rate Schools website and related services (the "Service"), a platform for sharing school reviews and ratings. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

  • Service: The Staff Rate Schools website and related features.
  • Personal Data: Information that identifies or can identify an individual.
  • Usage Data: Data collected automatically from use of the Service.
  • Cookies: Small files stored on your device.
  • Data Controller: The organisation that determines how and why personal data is processed.
  • Data Processor: A third party that processes personal data on behalf of the Data Controller.
  • Data Subject: The person whose personal data is processed.

Information We Collect

Personal Data

When you create an account or contact us, we may collect information such as your email address and any information you provide in messages or support requests.

User Content

We collect and store the reviews, ratings, and related content you submit to the Service.

Usage Data and Cookies

We may collect technical and usage information such as browser type, pages visited, and timestamps. We also use cookies and similar technologies to support core functionality, analytics, and advertising preferences, based on your consent choices.

How We Use Your Data

  • To provide, maintain, and improve the Service.
  • To operate user accounts and display user-submitted reviews and ratings.
  • To moderate content and investigate reports or misuse.
  • To provide support and respond to enquiries.
  • To monitor performance, reliability, and security.
  • To measure product usage with consent-based analytics.
  • To serve consent-based advertising where enabled.

Legal Basis for Processing (GDPR)

If you are in the UK or EEA, we process personal data under one or more legal bases:

  • Performance of a contract (for account and service functionality).
  • Consent (for analytics and advertising cookies, where applicable).
  • Legitimate interests (for platform safety, moderation, and improvement).
  • Compliance with legal obligations.

Data Retention

We retain personal data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods vary by data type and purpose.

Data Transfers

We are based in the United Kingdom. If data is transferred outside your jurisdiction, we use appropriate safeguards and protections where required by law.

Disclosure of Data

We may disclose personal data in limited circumstances, including:

  • To comply with legal obligations or valid legal requests.
  • To protect rights, safety, and integrity of users and the platform.
  • As part of a merger, acquisition, or asset transfer (with notice where required).

Security of Data

We apply reasonable technical and organisational measures to protect personal data. However, no method of internet transmission or electronic storage is completely secure.

Your Data Protection Rights

Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability where applicable. You may also withdraw consent at any time where processing is based on consent.

You also have the right to lodge a complaint with your local supervisory authority, such as the UK Information Commissioner's Office (ICO).

Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and advertising. Analytics and advertising cookies are only used where you have given consent.

You can review related details in our Cookie Policy, and you can update your preferences at any time using "Manage Cookies" in the footer.

Third-Party Services

We use trusted third-party providers to operate parts of the Service. For analytics and advertising, this currently includes Google Analytics 4 (GA4) and Google AdSense, subject to your consent preferences where required.

For more information about Google's data practices, visit https://policies.google.com/privacy.

Links to Other Sites

Our Service may include links to third-party websites. We are not responsible for the privacy practices or content of third-party services.

Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal data from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any updates on this page and revise the effective date above. Where required, we will provide additional notice for material changes.

Contact Us

If you have questions about this Privacy Policy, contact us at admin@staffrateschools.co.uk.